PLEASE READ the following steps carefully to register your return with us.

Follow below steps to register your return with us.

- Please choose your own carrier for the return shipment. You are responsible for covering the return shipping costs. Keep the documentation and tracking information in case of any package loss.

- Return Address: Petit Nord Copenhagen, C/O Textile Logistics, Fabriksvej 20, port 7-9, 7441 Bording, Denmark

- If possible, forward your tracking information to support@petitnord.com, so we can track your return.

 

  1. Please START by filling out our online return form to receive a the prepaid return label - CLICK HERE FOR ONLINE FORM.

  2. Include a copy of your invoice or a note with order information (Full name + Customer order number) in the package when exchanging or returning.

  3. Products must be returned in the same condition as received (New and Unworn).

  4. Right of withdrawal. Any returns must be sent no later than 14 days from receipt of goods.

  5. When we receive your return package, we will refund the amount to the credit card/account/payment method initially used to make the purchase immediately. A refund will be handled and visible between 5-14 working days, dependent on your banks internal processing.

  6. All returns must be sent directly to our warehouse, to the address mentioned on the prepaid return label.

  7. For ‘FREE EXCHANGES’, once online return form has been completed, please place new order to ensure availability. Our team will automatically refund freight cost on the new order.